Privacy Policy

Data Controller

Custom Swag Shop LLC
913 Washington Ave
Sheldon, Iowa 51201
Email: juf4567@gmail.com
Phone: 712‑344‑1758
Authorized Representative: Julie Farence

Collected Personal Data

We collect the following types of personal information when you use our website, place an order, or contact us:

a. Information You Provide Directly

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment‑related information (processed securely through payment providers; we do not store card numbers)
• Any messages or information you send through contact forms or email

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b. Automatically Collected Information

• IP address
• Browser type and version
• Device type
• Pages viewed and time spent on the site
• Cookies (if enabled)
• Referral sources (how you arrived on our site)

c. Order and Transaction Data

• Products purchased
• Order history
• Order fulfillment details
• Preferred delivery method

d. Marketing & Communication Preferences

• Newsletter opt‑in information
• Promotional preferences

Purpose of collecting data

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We collect your personal data for the following reasons:

a. To Process and Fulfill Orders

• To prepare, package, and ship your products
• To send order confirmations, updates, and receipts
• To handle payments securely

b. To Provide Customer Support

• To respond to questions, messages, and support requests
• To manage return, exchange, or refund inquiries

c. To Improve Website Performance

• To analyze how visitors use our website
• To fix technical issues
• To enhance user experience

d. For Legal and Regulatory Compliance

• Tax reporting and accounting requirements
• Business record‑keeping
• Compliance with consumer protection laws

e. For Marketing (Only if You Consent)

• Sending promotions, newsletters, or special offers
• Showing personalized product recommendations
• Conducting surveys or feedback requests

You may opt out of marketing communications at any time.